A Customer Support Focused CRM Solution Powerful and Effective Customer Service and Support Focused CRM Solution Out-of-the-Box Best Practice Templates With Easy Point and Click Customizations Fully Integrated Knowledge Base with FAQ’s, Manuals and Installation Guides Add on DevSuite for Integrated Support and Development
TechExcel unifies the enterprise by bridging the gap between product development and service / support. This end-to-end environment empowers companies to optimize the relationship between these important organizations without sacrificing autonomy or business processes and provides a collaborative environment that significantly saves time and resources.
Customer support, Professional services, Sales force management, Marketing automation, Integrated CRM
Honeywell, Lockheed Martin, Northrop Grumman, First Merchants, The Vantra Group, First American Corp., Jaars, LionBridge, Taleo, Lucent, Nokia, Research In Motion, Raley’s TRW, AREVA T&D, Manitoba Hydro, Activision Inc, Electronic Arts, Sammy Studios, Sony Online Entertainment, Sony Pictures Digital, Vivendi Universal, Alcoa, HP, HUMAX, Palomar Technologies, replayTV, Sanmina-SCI, Texas Instruments, Data Flow Systems, Mirage Resorts, Caterpillar, Dolby, Kodak, Westinghouse, DHL, UPS, RxLASER, Sage, Shavlik, Sonic Solutions, Tritech, CryptoLogic, Fujitsu Software, GeoGraphix, Inova Corporation, Island Pacific, KRONOS, Inc, Pilgrim Software, Progeny Software Inc., Bayer, GlaxoSmithKline
