The Sales Pitch

UserTesting.com provides on-demand usability testing.

You create the test and we’ll get the testers. We let you “look over the shoulder” of your target audience while they use your website, so you can see and hear where users get stuck and why they leave.

Features

Testing Services Team, Expanded Recruiting, Targeted Audience, Additional Test Types, Priority Support, Expert Access

Customers

Google, Facebook, P&G, Twitter, Microsoft, HP, Dell, Cisco, Apple, Samsung, Sony, Ebay, CNN, Staples, American Express, Groupon, MTV, Yahoo!, Salesforce, LinkedIn, Wordpress, McAfee, The New York Times, Dropbox, Fox, Comcast, CBS, Yelp, Nestle, Symantec

Tech Information
Service Name
UserTesting
Parent Company
UserTesting
No. of Staff maintaining this service (estimated)
Small (25-99 people)
Support
Telephone, Online, Email, 10x5
Mobile Devices
Yes, Android App, iPhone App, iPad App, Windows Phone App
Head Office
USA