The Sales Pitch

Create Your Own Customer Support & Private Community

Zoho Discussions is a software that helps you to setup your own customer support communities and private communities where problems are solved, topics are discussed and ideas are exchanged. Zoho Discussions brings all under one roof. Manage feedback, ideas, questions & problems under a single portal.

Make Decisions Using Zoho Discussions! Decision is a product of healthy discussion. A discussion is healthy when the interaction is clear & open. Zoho Discussions helps your community to carryout a healthy discussion. Zoho Discussions is about making decisions from discussions. The members of a community can share ideas, report problems & ask questions in addition to other discussions from a single point. Zoho Discussions brings all under one roof to engage the community. Though it caters two different set of audiences ie., Private Community, the prime focus is the outcome.

Features

Moderation, Widgets, Reports & Stats, Data Export, Topic Types, User Profiles, Migration from others, Customisation, Single Sign-on, Multi-Language Support

Customers
Over 7,000,000 people (Across all of Zoho services)
Tech Information
Service Name
Discussions
Parent Company
Zoho Corporation
No. of Staff maintaining this service (estimated)
Small (25-99 people)
Compliance
U.S-E.U Safe Harbor, TRUSTe, PCI compliant, SAS 70 Type II
Major Outages
Zoho has had outages in December 2011, January 2012, December 2012
Launch Date
2007
Service-level
99%
Support
Telephone, Online, Email, Community
Mobile Devices
true
Head Office
USA