The Sales Pitch

More Value for Your Business AvayaLive Connect is a complete suite of hosted collaboration services (currently available in the US only). AvayaLive Connect gives you flexible, cost-effective communications to connect your employees, provide better service to your customers, increase productivity, and grow your business. You don’t have to purchase unassociated individual phone numbers or expensive single phone systems. Using your existing internet connection, you can quickly have all the communications services you want, without a large capital investment. With AvayaLive Connect, you can have it all – a high-quality, big company solution at minimum cost.

AvayaLive Connect is a cloud service that enables communications over your existing internet connection through Voice over Internet Protocol (VoIP). It runs on the platforms you use every day (Windows, OSX, iOS, Android) so you can make phone calls using your current computer or smartphone. There’s no need to buy a new phone.

Features

VoIP voice calls, individual phone numbers, addition and removal of users, instant messaging, video calling, visual voice mail, voice mail to email, call forwarding, personal conference bridge, mobile device compatibility, unlimited long distance (US and Canada), free live support, optional desktop phone

Customers
Tech Information
Service Name
AvayaLive Connect
Parent Company
Avaya
No. of Staff maintaining this service (estimated)
Medium (100-499 people)
Compliance
TRUSTe, ISO 14001, ISO 9000, ISO 17025, U.S.-EU Safe Harbor Framework and the U.S.-Swiss Safe Harbor Framework
Service-level
99.99%
Support
Telephone, Online, Email, Community
Mobile Devices
Yes, Android App, iPhone App, iPad App, Windows Phone App
Head Office
USA