The Sales Pitch

Onyx is a unified enterprise CRM application with a customer-centric design that coordinates all data, processes and interactions around the customer. The result is consistent communication and collaboration across the enterprise through easy-to-use interfaces and clearly defined CRM processes

Because the CRM industry grew up delivering process technology to specific departments, namely sales and marketing, most CRM vendors still have difficulty delivering on the promise of customer relationship management that dissolves organizational barriers. Onyx CRM stands out from the crowd because it truly can put your customers at the center of all your operations’across your enterprise and all your channels

Features

Role-based Application Views, Customizable Interface, Powerful Search, Process Automation and Scripting, Sales and Marketing Management, Service and Support Management, Outlook Integration, Social Networking Links, Mobile Interface, Modern, Flexible Technology, Dashboards and Reporting

Customers
2000 companies

Laureate Education, The College Network, South Carolina Federal Credit Union, Worcestershire County Council, Calor Gas, Islington Borough City Council, Highland and Islands, ASB Bank, Central Queensland University, Australian Central Credit Union

Tech Information
Service Name
Onyx CRM
Parent Company
Aptean
No. of Staff maintaining this service (estimated)
Medium (100-499 people)
Support
Telephone, Online, Email, Community
Mobile Devices
true
Head Office
USA
Learn More

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