The Sales Pitch

Customer Relationship Management (CRM) is far more than just a software application. It is a business solution that gives you the ability to connect with and understand your customers. It is a combination of people, processes and technology and covers every interaction with your customers across the entire business.

Over 12,000 small and medium organisations in 70 countries worldwide use Sage CRM every day to manage critical sales, marketing and customer service activities, helping them to find new customers, close sales faster and build lasting, profitable relationships.

Features

Contact Management, Opportunity Management, Sales Forecasting, Quotes & Orders, Lead Management, Interactive Dashboard, Reporting, Find / Advanced Find, Groups, Outlook Integration (Lite), Mobile, Standard Customisations, Data Import, Essentials User Management, Case Management, Solutions / Knowledgebase Management, Campaign Management, Outbound Call Handling, Manage Relationship Types, Mass Email, User Management, Territory / Security Management, Workflow, Preconfigured Escalations, Professional User Management

Customers
12,000

Digitell, DEP, boomerang, Micros, ITM, Nexus, Avis

Tech Information
Service Name
Sage CRM
Parent Company
Sage
No. of Staff maintaining this service (estimated)
Medium (100-499 people)
Compliance
SAS 70 Type II eTrust digicert, ISO 27001:2005, ISO 14001:2004, ISAE 3403 Type II
Support
Telephone, Online, Email, Community
Mobile Devices
Yes, Android App, iPhone App, iPad App
Head Office
United Kingdom
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