Students, alumni, donors, patients, families, patrons. They expect access to information and services anytime, anywhere, using any device. With Talisma CRM, you not only know their preferred communications channel, you know them.You achieve a 360 degree view of each constituent, their unique histories, preferences, goals, interests, and challenges. You build lifetime relationships with constituents through a deep understanding of their experiences with your institution or organization. With Talisma CRM, you can:
Create targeted and effective marketing campaigns and events Measure results and fine-tune campaigns in real-time Empower constituents through Web-based self-service and integrated communications Enable constituents to locate answers instantly through a dynamic knowledgebase Connect with constituents through phone, email, chat, SMS text, Web portals, and print and maintain a comprehensive record of service across touchpoints
Campaign management, Chat, email, Events management, knowledge base, phone, Personalized messaging, web portals, payment gateway
Florida State University, Teas A&M University, University of Alabama, University of Illinois, Univesity of Nebraska, Carrol Hospital Center Foundation, Jacksonville State University.
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