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Inspector Jones Review of Fairsail

October, 2013

Fairsail is a comprehensive and fast-growing Human Capital Management service for mid-sized businesses. We recommend putting them on your shortlist.

For a smaller provider, Fairsail packs a big punch. They’ve got a feature list designed to compete with the big boys of the industry, while still remaining a small and nimble company.

Before you choose Fairsail, here are the things you need to know.

First, features. We’ve been surprised at the breadth of functionality that Fairsail encompasses. Fairsail stacks up well in a head-to-head feature comparison, and includes:

  • A full HR management system, including all employee records, organisation charts, employee portal, and reporting
  • Support for multi-national organisations – multi-currency, multi-language, with different employment rules and calendars
  • Talent Management – including performance planning / goal setting, performance reviews, skills tracking, 360 feedback and succession planning
  • Recruitment – with an applicant tracking system, criteria-based interviews and scorecards, careers page, screening, portals (for agents and applicants), email templates, and onboarding features
  • Payflow – a two-way sync with payroll and benefits providers. Payflow manages the data you need to send (salaries, time/attendance, etc.) and receive (loading paycycle information back into Fairsail). It supports multiple different payroll providers, over different countries.
  • Basic time and attendance management
  • Benefits and open enrollment
  • Vacation management
  • Analytics – with dashboards, and a good set of pre-built and configurable reports that allow you to monitor your KPIs

Second, Fairsail isn’t a large organisation. They are relatively small, with around 25 staff based in the UK. We’ve found that this does make Fairsail rather agile, able to quickly develop new functionality and respond to customer needs. Implementation times for Fairsail are likely to be much shorter compared to some of their larger competitors. However, there is an increased risk of failure with smaller companies. Fairsail provide support during both UK and US business hours, however standard support isn’t 24×7. Also, with a smaller team, if a significant problem were to strike (or if there was a sudden influx of work), there’s less ability to absorb the extra load.

Third, the platform is a strength. Fairsail is hosted on Force.com – the high-quality cloud platform provided by Salesforce. Force.com meets some of the best standards in the industry. It’s secure, highly-scalable and a service I’m happy to recommend. This means that Fairsail’s reliability, ability to grow to hold extra data, and ability to cope with failure are all solid. Salesforce also perform routine security / vulnerability scanning, providing an extra level of comfort.

Fourth, security. We have reviewed Fairsail’s security practices. They are reasonable, pragmatic, and align with industry good-practice. For most organisations this means the security is as good as, or likely much better than, you can provide with an internal system. However, be aware that Fairsail don’t have independent security certification against industry standards like ISO27001.

Finally, our advice. Fairsail is a solid choice if you’re looking for a comprehensive Human Capital Management solution that covers the full gamut of your HR needs. It’s ideal for businesses of a few hundred to a few thousand employees looking for a new HR suite that “does everything”, and can be implemented quickly.

Our parent company, Sentinus, provides consulting, expert advice and comparisons of Fairsail and its competitors.

We regularly update reviews with the latest information about features, risks, security and more. To be notified as soon as our review of Fairsail is changed, Follow this review.

To compare Fairsail with other alternatives, see all listed vendors for: Full HR Suite, HR Management, Recruitment, Small/Medium Business HR, Talent Management.

Vendor’s Description

The Fairsail Global HRIS solutions are the only on-demand offerings that addresses the real needs of today’s HR departments. Based on a best-in-class cloud platform, Fairsail reduces the administrative burden facing both employers and employees. Fairsail’s technology is based on decades of knowledge making for the easy assembly and intelligent processing of HR data. Using Fairsail clearly demonstrates the ways in which HR benefits modern organizations, offering exciting ways for colleagues to interact socially for their own career benefit and that of their employers. Fairsail ushers in the era of Global Workforce Collaboration.


Recruitment, Payroll integration, Objectives, Performance Management, Succession Planning, Talent Management, Competency Assessment, 360 Review, HR Administration,

Major Customers

Adestra, Alfresco, AppSense, CredoRax, Future Leaders, GRM International, Integralis, Iris Software, Keoghs, Laird Technologies, Maxwell Systems, NTT, Outbox, Oxford Instruments, RICS, SDL, Solarwinds, Tomra United Allergy Services, Wisconsin Economic Development Corporation, World Maritime University

Technical Specifications

Service Name

Fairsail HCM, Fairsail Recruit, Fairsail Payflow

Parent Company


No. of Staff maintaining this service (estimated)

Small (25-99 people)

Head Office


Update Vendor Details


Human Capital Management Logo

These comprehensive suites cover traditional HR Management, plus recruitment, performance management, succession planning and more. Learn more…

HRMS logo

We reviewed over 50 HRMS solutions to manage your personnel – including positions, absence, payroll and benefits. Learn more…

Recruitment Logo

We reviewed over 50 recruitment software packages that help you post jobs, track applicants, conduct interviews, and bring the right person onboard. Learn more…

Talent Management Logo

A complete run-down of software suites for attracting, developing and retaining your staff – performance management, development planning, pay-for-performance, learning and more. Learn more…

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Inspector Jones conducts serious of cloud and managed services, across 15 different criteria. We review features, flexibility, partners/assistance, support, service-levels, size, track-record, architecture, security measures, independent audit/certification, vendor health, compatibility, community engagement, use of 3rd parties and data ownership.


Leading product or service. Highly recommended.


Enterprise-grade. Recommended.


Competitive, business-strength solution.


Suitable for many applications, but consider your risks.


Not recommended.