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Radian6 by

Listed in: Social Media Monitoring

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The Sales Pitch

Social insights drive real business results. Identify and analyze conversations about your company, products and competitors with the leading social media monitoring and engagement tools. Route important insights to sales, customer service, PR and community managers for outreach and engagement.

Features

Social Brand Monitoring, Community Engagement, Social Customer Care, Social Sales and Lead Gen, Mobile, Process automation engine, Salesforce Marketing Cloud Insight, API & Extensions

Customers
3,000

55% of Fortune 100 companies. Cycle for Survival, Con Edison, Volvo, Cisco

Tech Information
Service Name
Radian6, Salesforce Marketing Cloud
Parent Company
Salesforce
Website
Radian6 Website
No. of Staff maintaining this service (estimated)
Medium (100-499 people)
Compliance
US-EU Safe Harbor framework and the US-Swiss Safe Harbor framework
Service-level
99.9%
Support
Telephone, Online, Email
Mobile Devices
iPhone App, iPad App
Head Office
USA
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