Review of Infor ERP

April, 2013

Rating: 5/5

Infor produce some high-quality ERP software that will fit some niches well, as a good alternative to Microsoft, SAP or Oracle.

Infor produce a variety of different ERP solutions that run core business processes - like manufacturing, supply chain planning, financial management, customer relationship management, sales, orders, sourcing/procurement, project management, quality management and more.

Before you choose Infor, here are the key things you need to know.

First, Infor specialise in a few specific industries - aerospace & defense, automotive, chemicals, distribution, equipment (construction equipment), fashion/retail, food and beverage, industrial manufacturing.

Second, be aware that Infor ERP is more niche than some of the other options in the market. This can mean that finding partners may be more difficult. Make sure you choose partners carefully, looking for staff availability, and experience in similar implementations.

Third, Infor ERP integrates with Infor ION - a purpose-built middleware solution. This is used to integrate other systems and data in your organisation, manage events and workflow. I’m really pleased to see the features of ION, and I think it’s a great addition.

Finally, Infor ERP offer a large variety of hosting options. You can run the software yourself, in their facilities (which we’re told are hosted by Velocity) or on the Amazon EC2 cloud. All of these bring different security measures and different risk profiles. Choosing a hosting option is an important decision - and I recommend you review it closely.

I recommend Infor ERP if you’re looking for an ERP solution in a specific niche that they serve - aerospace & defense, automotive, chemicals, equipment (construction equipment), fashion/retail, food and beverage. You may also want to put Epicor, Microsoft, SAP and Oracle on your shortlist.

The Sales Pitch

The power of Infor ERP Get the tools you need to cut costs, improve operational efficiency, and make better decisions faster with Infor ERP. Combining the latest technological innovations with a 30-year manufacturing and distribution legacy, these solutions offer the usability and functional depth that can only be achieved through decades of application by over 70,000 customers in 164 countries. That means you can forget expensive customizations and never-ending implementations. You get deep industry functionality built right in. It means you can make rigid technology a thing of the past. You get the flexibility to support whatever direction your business may take. And it means access to innovative new technologies that deliver competitive advantage in a complex and changing world.

Features

Manufacturing control, Enterprise and supply chain planning, Global financial management, Customer relationship management, Sales and configuration order management, Sourcing and procurement, Project management, Quality management, Service management, Engineering data management, Dynamic enterprise modelling

Customers
19000

Ferrari, Wausau Supply, Herman Miller, Spraylat Corporation, Aggreko, Amatola Water, Ames Tile & Stone Ltd, AUNDE Brazil, Avedis Zildjian, Bluegame, Brentwood Industries, Brookfield Engineering, Brooks Sports, Carlton Taylor Industries, CAV Aerospace, Duramax Marine LLC, Elekta, Enertech Fabriaciones, Essen, Geophysical Survey Systems, Gloucester Engineering, Gorman-Rupp, Governair, Graphicast, Group Dekko, Holden Special Vehicles, Hutchinson, ICx Technologies, Immucor, J&E, Jardine Motors Group, L.L. Bean, Moba, Oldcastle, Organic Valley Family of Farms, Overly Door, PAMA, PCMC, Physik Instrumente, PRIDE Industries, Promethean, RTC Inc, SAS, Shaklee, Van Eerd, Wanavit, Zanini

Tech Information
Service Name
Infor LN, Infor LX, Infor M3, Infor SyteLine, Infor System21, Infor VISUAL, Infor XA, Infor Adage, Infor SUnSystems, Lawson ERP, Infor Lawson Financials, Infor Distribution A+, Infor Distribution FACTS, Infor Distribution SX.e
Parent Company
Infor
No. of Staff maintaining this service (estimated)
Medium (100-499 people)
Compliance
SAS 70 / SSAE 16
Service-level
99%
Support
Telephone, Online, Email
Mobile Devices
true
Head Office
USA
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Alternatives
See also: ERP Software , PSA , Medium/Large Business ERP