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Zoho Mail

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Inspector Jones Review of Zoho Mail

December, 2013

Follow this review to be notified as soon as it is ready. We are planning a full review of Zoho Mail in the next few months. It will contain our recommendations for business, and more detail about security, architecture, features, and risks.

Our parent company, Sentinus, provides consulting, expert advice and comparisons of Zoho Mail and its competitors.

To compare Zoho Mail with other alternatives, see all listed vendors for: Mail and Office.

Vendor’s Description

Email Designed With Business Users In Mind. Get The Best Of Both Worlds.

The Best of Both Worlds
Experience a clean, fast Webmail with powerful features matching or superior to those found in desktop email clients. Take control of your Inbox and attain freedom from tedious software upgrades.

No Ads, Privacy Guaranteed
At Zoho, we strive to be a stand out company in terms of respecting user data and privacy. We do not display ads, even in our free plans. Your email exchanges are never scanned for keywords.

Email plus Apps
Get your people to work faster and be more productive with integrated Calendar, Task Manager, Notes and instant Chat. Explore 10+ other business apps and get set to manage your business online.

Smooth Setup & Management
Set up email for your business fast with a step-by-step setup wizard. Easily manage email policies, groups, mailbox quota and more using an extensive Control Panel.

Features

Powerful Search, Folders & Labels, Instant Chat, Calendar, Tasks, Multiple Accounts, Multiple Domains, Control Panel, Easy Migration, Unlimited Groups, Email Policies

Technical Specifications

Service Name

Mail

Parent Company

Zoho Corporation

No. of Staff maintaining this service (estimated)

Medium (100-499 people)

Compliance

U.S-E.U Safe Harbor, TRUSTe, PCI compliant, SAS 70 Type II

Major Outages

Zoho has had outages in December 2011, January 2012, December 2012

Launch Date

2007

SLA

99%

Support

Telephone, Online, Email, Community

Mobile Devices

Yes

Head Office

USA

Update Vendor Details

Zoho Mail ALTERNATIVES

Alternative Products

Microsoft Office 365

Microsoft Office 365

Comprehensive Productivity Suite

Google Apps

Google Apps

Mail and Office Suite

Google Drive

Google Drive

File Sync, Share, Docs

Intuit Quickbase

Intuit Quickbase

Easy Database Applications

Zoho Docs

Zoho Docs

Office Suite

Zoho Calendar

Zoho Calendar

Calendaring

ActionMethod

ActionMethod

Task Management

LucidChart

LucidChart

Collaborative Diagrams

Testimonials

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ABOUT INSPECTOR JONES

Inspector Jones makes it easy to find the right enterprise software. Inspector Jones gives you 100% independent reviews written by seasoned IT experts, so that you can build a shortlist of the right business software and services.

EVALUATION CRITERIA

Inspector Jones conducts serious of cloud and managed services, across 15 different criteria. We review features, flexibility, partners/assistance, support, service-levels, size, track-record, architecture, security measures, independent audit/certification, vendor health, compatibility, community engagement, use of 3rd parties and data ownership.

GRADE A

Leading product or service. Highly recommended.

GRADE B

Enterprise-grade. Recommended.

GRADE C

Competitive, business-strength solution.

GRADE D

Suitable for many applications, but consider your risks.

GRADE F

Not recommended.