Highrise is an online CRM that is geared toward small businesses. The interface is simple and easy to understand. Pricing is relatively inexpensive, and you aren’t required to sign a contract to use the service.
Customization capabilities are limited, so there aren’t many options to create a targeted experience. Highrise also doesn’t offer any reporting capabilities, which is a problem for users that require detailed reports.
Highrise is a very solid, if minimalistic, Customer Relationship Manager. That’s all, nothing more, nothing less.
Some of Highrise’s key features include:
Highrise is more useful for small startup companies, of 3-5 people. Even though Highrise can easily be built on to accommodate a growing contact base, a large company will start out needing to add more options, which may make it more beneficial to start out with a different CRM.
The simplicity of Highrise is it’s most favorable characteristic. Since Highrise is intended for beginners, all of its functions are geared toward simplicity.
Technical support for Highrise software is minimal and seems limited to web tickets for help.
Highrise is compatible with several different software companies through API integration. The top 5 most frequently used add-on apps include:
The main problems and complaints with Highrise are specifically focused on the mobile app. These problems mainly consist of the lack of functionality and even some instances of lost data.
Highrise is effective for a few specific types of people including: small business owners, freelancers and people who want to organize their own personal lives. For larger businesses, Highrise may not be your best option.
Save and organize notes and email conversations for up to 30,000 customers and contacts. Keep track of proposals and deals. Share status with your company, department, or team. Never forget to followup. Get a text message or email so you never forget to make the call. Over 100 feature add-ons
import contacts, keep meeting notes, attach documents, track proposals, access contacts from iPhpne or Android phone, follow up tasks, assign tasks to co-workers, track employee reviews, get reminders on email and sms, keep important emails, export contacts, notes and emails.
37signals customers include National Geographic, Warner Brothers, Sub-Zero, WWF, Kellogg’s, Patagonia, Trek, USA Today, Fox Sports, Adidas
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