Pipedrive is a CRM which is specifically focused on sales professionals. Several different businesses will find the software useful, but a sales pro will definitely find the features indispensable.
One of Pipedrive’s most noticeable features is the easy drag-and-drop editing for every area of your sales pipeline. This provides instant updates for your sales team and a clear, at-a-glance organization of your files.
Some of Pipedrive’s key features include:
The design of the dashboard is instantly favorable, with the simple drag-and-drop functions making it easy to keep the entire pipeline updated and organized. There aren’t layers and sub-menus to navigate through. All you have to do is just click and drag a deal to the next stage when the time to reclassify it.
Customer Service Pipedrive offers several ways to communicate with customer service, including:
Pipedrive has 2-way synchronization with Google Contacts, so when you edit a contact from Pipedrive it will sync with Google. The same is true when you edit a contact in Google, it will then sync with Pipedrive.
Pipedrive’s ability to sync with Google Calendar makes it possible for you to schedule or change calendar events and then sync the data between the two.
The integration between Pipedrive and Google Drive make it possible to share proposals, presentations and specifications, to name just a few possibilities, with clients using the Google-based hosting. The synchronization means, your devices will always be up-to-date.
Integration with Google Maps allows the user the convenience of inputting a client’s location, making it easier to get directions to meetings.
Pipedrive also has an API available to automate and export tasks to work with 3rd party apps including the contacts manager, Contactually, making it possible to track your relationships through email and social networking channels. You can also use the drag-and-drop HTML editor to send bulk emails using MailChimp.
Much of the negative feedback Pipedrive is receiving has been focused on problems with the mobile app. Users have stated that the app is glitchy, slow and crashes occasionally.
Even though Pipedrive was specifically designed for sales teams, it can be seamlessly adapted to a wide variety of business models, due to the ease of its customization. This makes Pipedrive a potentially good choice for most any business. However, you will want to do your research, to see if Pipedrive will satisfy your needs.
Pipeline software that gets you organized. A powerful sales CRM that small teams love to use.
Pipedrive’s roots are in direct sales. As sales managers and trainers, two of the co-founders experienced an increasing amount of pain with CRM software. There simply was no good solution for managing the company’s sales pipeline.
Sales pipeline, reporting,customization, mobile CRM, Google Apps integration, email tracking, powerful API, multilanguage and multi currency, simple data import and export