Review of Epicor ERP

April, 2013

Rating: 4/5

I recommend you put Epicor’s ERP offering on your shortlist - it’s a compelling option, that stacks up well against the industry leaders.

Epicor ERP is a fully featured ERP solution, designed for medium or large businesses for manufacturing, services, retail, hospitality or distribution. It includes the features to run your core business - Customer Relationship Management, Financial Management, Supply Chain Management, Production Management, Planning and Scheduling, Project Management, Product Data Management, Service Management, Human Capital Management, and Sales Management.

Before you choose Epicor ERP, here are the key things you need to know.

First, I’m impressed with Epicor’s Software-as-a-Service (SaaS or cloud) offering. This style of software is the future of ERP, and Epicor’s offering is going in the right direction. Their SaaS solution is well architected, and I recommend you consider it to reduce your internal IT effort.

Second, Epicor is a modern solution that supports a modern way of working. The technical leadership behind Epicor really shows. Their solution is well integrated, with a good toolset for integrating your other business applications. They also support mobile devices, and have good collaborative functionality.

Third, Epicor is a challenger to the three major ERP players. While they don’t yet have the scale of SAP, Oracle or Microsoft, they do offer many other benefits. I recommend you include Epicor on your shortlist.

Finally, Epicor do support a significant number of industry verticals like consumer goods, printing/packaging, medical devices, mining, medical supply, HVAC wholesale, food services and many more. They provide pre-built configurations, which are a good starting point for customising your solution.

I recommend you put Epicor on your shortlist, if you’re in a medium-to-large business looking for a comprehensive ERP solution. You may want to compare them to SAP, Oracle, Microsoft, and Infor.

The Sales Pitch

A Global Enterprise Resource Planning (ERP) Solution

The tools that people use to conduct business today have changed. Business is everywhere, business is real-time, and business is always online. The Internet and ubiquitous mobility play an essential part in the daily lives of the information-hungry global economy. The world has changed and with Epicor, Enterprise Resource Planning (ERP) has too. Our global ERP system platform and enterprise applications give businesses of all sizes the flexibility needed to compete in today’s global marketplace.

The Epicor next-generation global ERP system represents a game changing opportunity for business. Epicor is designed for the way people work today, yet is ready for how people will work tomorrow. Epicor delivers business without barriers.

Features

Customer Relationship Management, Financial Management, Supply Chain Management, Production Management, Planning and Scheduling, Project Management, Product Data Management, Service Management, Human Capital Management, Sales Management

Customers
20,000 customers

Heckmann Corporation, UAB Stansefabrikken, Fluid-Bag Oy, Giles Foods, Allergy Therapeutics, Axminster Carpets, Brintons Carpets Limited, Burn Stewart Distillers, Suncast Corporation, Boehmer Box, Industrial Specialties Manufacturing, Paca Industrial Distribution Inc., Regency Lighting, Alfa Laval Potok Russia, Antalis, Beerman Precision Inc., Blevins Inc., Industrial Supply Company, Process Technology Inc., Scottish Public Pensions Agency (SPPA)

Tech Information
Service Name
Epicor ERP
Parent Company
Epicor
No. of Staff maintaining this service (estimated)
Large (500+ people)
Compliance
SAS 70 Type II, SOC2 Type II, PCI DSS Compliance
Service-level
99%
Support
Telephone, Online, Email, Community
Mobile Devices
Yes, Android App, iPhone App, iPad App, BlackBerry App
Head Office
USA
Learn More

Are you interested in Epicor ERP or related products? GET PRICING OR GET DEMO

Alternatives
See also: ERP Software , Medium/Large Business ERP , PSA