Review of Microsoft Dynamics AX

April, 2013

Rating: 5/5

In a phrase, Microsoft Dynamics AX is leading ERP software. I recommend putting Dynamics AX on your shortlist, for medium-sized organisations looking for a strong ERP solution.

Microsoft Dynamics AX is Microsoft’s flagship ERP solution, and one of the best in the industry. It covers the things you need to run your core business - Financial management, Human capital management, Manufacturing, Supply chain management, Procurement and sourcing, Project management and accounting, Sales, service, and marketing, Retail, Business intelligence and reporting.

Before you choose Microsoft Dynamics AX, here are the key things you need to know.

First, Dynamics AX is a flexible, customisable solution. It’s easy to customise and integrate, and can be changed to suit a huge variety of needs. It’s based on standard Microsoft technologies, so you should be able to find skilled staff for development and customisation.

Second, Microsoft Dynamics AX now has good industry-specific functionality. This includes manufacturing (process manufacturing and discrete manufacturing), public sector, retail, distribution, services and more. You’ll find deep functionality to meet industry needs, like Oracle and SAP can also offer. Microsoft Dynamics AX has good quality financial and inventory functionality.

Third, make sure you research local partners. The availability of local partners is critical to project and ongoing success, and you may find that skilled people with specific Dynamics AX knowledge are in-demand. Further, speak to reference sites to ensure the quality of customisations is good.

Fourth, usability. The user interface is very customisable (with role-based personalisation), and is also familiar, for staff that regularly use Microsoft software. This is a real strength of the solution, compared to other ERP software.

Finally, I recommend you investigate hosting. Microsoft Dynamics AX has some very strong, secure and high-quality hosting / cloud options. These can dramatically reduce the time and effort you spend on IT support and maintenance.

I recommend medium-to-large organisations wanting a comprehensive, flexible ERP solution put Microsoft Dynamics AX on their shortlist. The solution They compare well with Oracle and SAP’s industry leading options, and can often be implemented at a lower cost.

The Sales Pitch

Microsoft Dynamics AX is a business solution for global enterprises that supports industry-specific and operational business processes, along with comprehensive, core enterprise resource planning (ERP) functionality for financial and human resources management. It empowers your people to anticipate and embrace change so your business can thrive.

Features

Financial management, Human capital management, Manufacturing, Supply chain management, Procurement and sourcing, Project management and accounting, Sales, service, and marketing, Retail, Business intelligence and reporting

Customers
18,000 customers

Chobani, Revlon, Dell, Simon Pearce, Edwin Watts Golf, AMC Entertainment, Taser, Driscoll’s, SallyBeauty Holdings Inc., Vitamix, Wirtz Bevarage Group, Fanatics, Major West Coast University, Computer Aid Inc., Kent Watersports, Hagler Systems, Amalie Motor Oil, Microsoft, City of Redmont, CSN, OmnicomGroup, Patagonia, Oldcastle Precast, Sunshine LLC, CAT, Truland, Peets Coffee & Tea, Celenia Software, CES Group

Tech Information
Service Name
Dynamics AX
Parent Company
Microsoft
No. of Staff maintaining this service (estimated)
Large (500+ people)
Compliance
TRUSTe, ISO 27001, U.S.-EU Safe Harbor Framework, SSAE16 SOC1 Type II
Service-level
99%
Support
Telephone, Online, Email, Community
Mobile Devices
Yes, Windows Phone App
Head Office
USA
Learn More

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Alternatives
See also: ERP Software , Medium/Large Business ERP , PSA