Review of Microsoft Dynamics NAV

April, 2013

Rating: 5/5

In a phrase, Microsoft Dynamics NAV is a solid solution for smaller businesses. It’s a great small and customisable solution for Enterprise Resource Planning.

Confusingly, Microsoft have named multiple different products “Microsoft Dynamics” - Microsoft Dynamics GP, Microsoft Dynamics NAV, Microsoft Dynamics AX, Microsoft Dynamics CRM and more.

Microsoft Dynamics NAV is small business software that is designed to run your whole business (ERP or Enterprise Resource Planning). It is covers your business finances, manufacturing, supply chain, IT, services, human resources, and with reporting and analytics.

Before you choose Microsoft Dynamics NAV, here are the key things you need to know.

First, customisation. Microsoft Dynamics NAV is a very customisable solution. There are a large number of tailored solutions for specific industries and needs based Microsoft Dynamics NAV, and it’s very likely you’ll be able to find something that works well for you.

Second, there is a good network of Microsoft Dynamics NAV partners, as it is a popular, well-supported solution. If you implement Dynamics NAV, you are likely to need professional assistance. Choose your partner carefully, as their assistance will be critical in setting up Microsoft Dynamics GP.

Third, be careful about partner customisations. While the Microsoft functionality is very strong, well supported and of a high quality, this isn’t always the case for partner customisations. Make sure you look for reference sites and speak to others who have experience with the partner you choose.

Fourth, have a look at hosted options. Cloud or hosted options can dramatically reduce the IT effort you need to spend. Especially if you are implementing a new ERP solution, I recommend looking for a host with high-quality security and availability.

Finally, make sure you consider alternatives before engaging with a partner (who may be biased towards a particular technology). Get independent advice, and look at the market. If you are considering Microsoft Dynamics NAV, I also recommend SAP, who offer an excellent variety of small business ERP solutions.

The Sales Pitch

Microsoft Dynamics NAV is a business solution from Microsoft that delivers comprehensive business management functionality for small and midsize businesses. A unique combination of business intelligence, collaboration and communication tools connects the many moving parts of your organization, giving you better visibility into and control over what’s going on in your business.


Financial management, Manufacturing, Business intelligence and reporting, Supply chain management, Sales and marketing, Human resource management, Project management, Service management

1,000,000 users

Kureha, CB, Quint, D’Arrigo, Dutch Farms, American Orthodontics, Print Management Parts Inc., TalkingRain, Bradshaw, Saas Plaza, Pacific Torque, Gumdrop, Books, Canari, Phoenix Mecano, Corix, Celenia Software, Augsburg Fortressm, EBOGroup, Habitat for Humanity, Sunwest Foods, NanoString Technologies, Prodware, Powertek, Blue Sun, Power Service, Blac Label, rdf USA

Tech Information
Service Name
Dynamics NAV
Parent Company
No. of Staff maintaining this service (estimated)
Large (500+ people)
TRUSTe, ISO 27001, U.S.-EU Safe Harbor Framework, SSAE16 SOC1 Type II
Telephone, Online, Email, Community
Mobile Devices
Yes, Windows Phone App
Head Office
Learn More

Are you interested in Microsoft Dynamics NAV or related products? GET PRICING OR GET DEMO

See also: ERP Software , PSA