The Sales Pitch

eClerx Services Limited (“eClerx”), founded in 2000 and publicly listed on both the Bombay and National Stock Exchanges in India since 2007, is a leading knowledge process outsourcing (“KPO”) company providing middle/back office operations support to over 30 Fortune 500 companies. Headquartered in Mumbai, India, our five delivery centers across India support a diverse global client base, including the world’s leading Financial Services, Broadband, Cable & Telco, eCommerce & Retail, High Tech, Industrial Manufacturing & Distribution, Software, Media & Entertainment and Travel companies.

Financial Services: eClerx provides consulting and outsourcing services to managers of financial institutions that demand reliability, accuracy, control, and cost efficiency. The Company provides outsourcing services to support financial transactions from trade closing to settlement, clearing, asset servicing, and exposure management. We provide reference data and risk management services, as well as financial control, accounting, and reporting services. Our consulting services focuses on delivering efficiency, risk reduction, and regulatory compliance. The Company’s clients include a number of the world’s pre-eminent commercial banks, investment banks, and money managers.

Sales and Marketing Services: eClerx provides operational, reporting, and analytics outsourcing solutions to sales and marketing managers managing online operations and marketing campaigns. Our horizontal service strategy across multiple industries delivers tailored process support for online operations, data management, reporting and business insights, pricing operations, and quality compliance programs. The Company specializes in supporting ecommerce activities through content development, online performance optimization, and customer experience management.

Features

Expert outsourcing and consulting for financial institutions, sales and marketing, and more

Customers

Undisclosed Fortune 50 companies, including: * 8 top global banks * 12 top global retailers * 4 top software companies * 9 top travel and leisure companies * 7 top high tech OEMs

Tech Information
Website
Launch Date
2007
Total Payments
Large - $350,000,000 +
Number of Providers
N/A - eClerx manages its own staff
Specialities
Reference Data Management, Risk and Control, Finance and Accounting, Asset class coverage, Middle office services, Back office Services, Ancilliary financial services, Commerce and Content, Analytics/Insight/Reporting, Data Management, Sales and Marketing