Review of Microsoft SkyDrive Pro

March, 2013

Rating: 5/5

In a word, Microsoft SkyDrive Pro is excellent… if you intend to roll out the entire Microsoft Office 365 suite. I recommend Microsoft SkyDrive Pro alongside Office 365 for businesses of all sizes who are looking for an enterprise grade mail and office suite.

Microsoft SkyDrive Pro is a cloud storage solution, which allows you to synchronise documents across different devices, and share documents with others to collaborate.

Before you choose SkyDrive Pro, here are the key things you need to know.

First, Support. Microsoft offer very high levels of support for SkyDrive Pro, however it does vary based on your region, how much you pay, and who the service is provided through. Make sure you choose your Microsoft implementation partners carefully, and look at the level of support they offer.

Second, I’m impressed with the data security offered by Microsoft - it is class-leading. Microsoft really take security seriously - they meet ISO27001, FISMA, HIPAA BAA and the EU Model Clauses. The solution is independently audited and certified. We have reviewed Microsoft’s security controls, and they are absolutely world-class.

Third, consider support for different platforms. SkyDrive Pro works as a part of Microsoft Office 365, in a full Microsoft environment - including desktops and browsers. If you are using other desktop or mobile environments, or different browsers, make sure you test the user experience and integration carefully. It is likely to work, but we recommend you confirm that your technology is supported.

Finally, make sure that you consider the package of features that you really need, with what you are getting with Microsoft. You may find that Office 365 is a much broader suite than cloud storage-only vendors offer. If you want something that gives you a great comprehensive suite - Microsoft Office 365 alongside SkyDrive Pro is an excellent choice.

The Sales Pitch

SkyDrive Pro is your professional library’the place to keep your work documents and other files. You can think of SkyDrive Pro as your SkyDrive for business. When you store your files on SkyDrive Pro, only you can see them, but you can easily share them with co-workers and access them from your mobile devices. Your files are safely kept in the cloud with SharePoint Online or on your company’s SharePoint Server 2013 servers, depending on what your company has set up.

SkyDrive Pro lets you:

Store and organize your private documents and other files in a secure location in the cloud or on your company’s SharePoint servers. Share files and folders with other people in your organization and give them permission to review or edit the content. Synchronize files and folders in your SkyDrive Pro and other SharePoint libraries with your computer or mobile devices, so you can access your content offline.

Features

Access on the Web, Your computer, Sync across devices, Share, Collaboration, Enterprise-level controls

Customers
200,000,000 users
Tech Information
Service Name
SkyDrive Pro
Parent Company
Microsoft
No. of Staff maintaining this service (estimated)
Medium (100-499 people)
Compliance
U.S. - E.U. Safe Harbor framework, TRUSTe, ISO 27001, SSAE16 SOC2, FISMA
Major Outages
March 2013
Service-level
99%
Support
Telephone, Online, Email, Community
Mobile Devices
Yes, Android App, iPhone App, iPad App, Windows Phone App
Head Office
USA