Review of Dropbox for Business

March, 2013

Rating: 4/5

In a word, Dropbox for Business is a leader. They’re a great company, and have based their market-leading product on a great user experience, and ease of access.

Dropbox for Business is an application that allows you to share and access business files and documents wherever you are. It includes administrative controls to manage teams and security.

Before you choose Dropbox for Business, here are the key things you need to know.

First, it’s a great product for sharing and accessing files and one of the clear market leaders. Dropbox’s real strength is in the user experience, and what it enables. It’s no surprise that Dropbox has a huge market share for cloud file storage - it is great to use.

Second, Dropbox security. We believe that Dropbox take reasonable security measures, however Dropbox was designed as a consumer application, and their product security was developed around consumer needs. The Dropbox storage is held on Amazon S3, and is well-secured, with all of Amazon’s usual security measures, plus Dropbox encryption. Dropbox also take application security seriously. However, there have been a surprisingly large number of security flaws discovered in Dropbox (which have been resolved).

Finally, the lack of independent audit and security certifications for Dropbox. We expect to see more robust governance, that’s independently audited, and security certifications like ISO 27001. Because these aren’t available, we’ve downgraded Dropbox for Business from a Grade A to a Grade B.

For most organisations, we believe that Dropbox is a good choice for file synchronisation and sharing.

The Sales Pitch

Your work where you need it Dropbox syncs your team’s work across all your devices ‘ working on the go has never been more seamless or easy.

Manage your team Powerful management tools make it easy to manage team members and keep track of account usage.

Transform your workflow Forget emailing attachments back and forth ‘ share, collaborate, and stay in sync with your team.

Features

File storage, version history, recovery, encryption, two-step verification, team management

Customers

Accel Partners, Asana, Atom Factory, Avision Young, Endeavor, Fenix International, Foursquare, Huge, Khan Academy, Radiolab

Tech Information
Service Name
Dropbox for Business
Parent Company
Dropbox
No. of Staff maintaining this service (estimated)
Medium (100-499 people)
Compliance
SOC2, PCI, EU Safe Harbor
Major Outages
January 2013
Launch Date
2007
Support
Online, Email, Community
Mobile Devices
Yes, Android App, iPhone App, iPad App, BlackBerry App, Windows Phone App, All major devices using HTML5
Head Office
USA