Review of Sage HRMS

Rating: 4/5

Sage HRMS was designed by HR professionals who had years of experience in the field, to provide solutions that can help organizations maximize their return on employee investment (ROEI).

Sage HRMS offers small to medium-sized organizations the tools needed to excel at employee management. Providing outstanding service, which allows your organization the ability to increase employee motivation and retention.

This improves the organizational efficiency by automating employee-related procedures, helping you to positively impact your bottom line by delivering crucial employee analytics to support decision-making.

Some of Sage’s key features include:

Quick Access to Critical Information You are capable of viewing key employee information like demographics, insurance and savings benefits, skills, education, compensation and employee attachments.

Comprehensive Benefits Companies are able to track an unlimited number of benefit plans and automatically generate reports, define eligibility criteria and employer premium and benefit costs.

Time-Off Management Includes incident-based, time off, medical leave and bereavement tracking.

FMLA tracking Assign regular leave of absence, manage and report on leaves of absence covered by FMLA, track medical certification and track FMLA time used by employees.

U.S. Government Compliance and Reporting Helps companies to accurately manage government requirements for regulations like EEO-1, EEO-4, 1-9 citizenship verification, Vets-100A and OSHA.

Canadian Government Compliance and Reporting Includes EE audit reports 1-6, OHS accident analyses and WSIB Employers Report Form 7 (Ontario).

COBRA and HIPAA Compliance Provides automated, personalized notification letters that describe coverage options and costs, supplies billing statements and mailing labels, along with complete eligibility reports for COBRA management.

Security Sage includes sophisticated, multilevel security options that give companies control over what groups can access what information.

Powerful Standard Reports Includes over 100 standard reports and can help companies improve their analytic capabilities.

Advanced Customization Companies can customize menus, create new actions for employees, modify current actions and augment reports and toolbars.

Easy Import/Export Capabilities Companies have the ability to choose their own import and export criteria and establish reusable templates. Helps companies transfer critical HR information.

Ease of use

Users can choose from flexible and cost-effective hosting, turnkey hardware and software deployment options. In addition to the traditional on-premise install, Sage has partnered with vendors who offer solutions that provide the ability to reduce or eliminate the need for additional internal IT support for Sage HRMS.

Sage HRMS is also amazingly simple to use, making it very user friendly. You can pretty much jump right in and start using it with very little or now training. However, I do suggest that you at least skim through the training material because there are a lot of tasks that can be done much easier with some tips.

Customer Service

Sage set a strategic goal to improve the customer experience. In doing so, the company increased typical customer outreach programs including surveys and feedback mechanisms, and also introduced something out of the ordinary called the Sage Advisor program.

Sage Advisor is an application monitoring service that detects what users are and are not using within their Sage software so that the system can make in-product recommendations and respond or optimize the application software in accordance to how its being used in the real world.

In keeping with their goal for improved customer support, Sage also offers a wide range of additional tools to educate and inform users on the system including articles, phone and email contact.

Add-Ons and Integration

Sage offers a wide range of software integration to make a powerful system even better. They have a large selection of partners to choose from, in several different areas to allow the most focused customization of their system.

Here are just a few of the apps that easily integrate with the Sage system:

Suntico Offering mobile access to your Sage 50 U.S. Edition and Sage 50 Accounting records with Suntico’s social workplace. The system provides a secure “social layer” over a company’s financial data, breaking down barriers between departments.

Bill.com Bill.com is an online accounts payable and accounts receivable application for CPAs and small to midsized businesses.

Users receive, route, pay bills, invoice and collect payments electronically, which results impressive time and cost savings.

HindSite Solution The HindSite Solution is field service management software that’s 100% paperless. HindSite includes scheduling, contacts, work orders and their Sage 50-US Edition interface for billing needs.

CarSpan A highly configurable eCommerce integration for Sage 50 - U.S. Edition formerly Peachtree, Import your orders and ‘push’ quantities on-hand back to the shopping cart in real-time. CartSpan also supports integration of your Amazon seller account

Anytime Collect Anytime Collect is an accounts receivable collections system integrated with your Sage Peachtree accounting to streamline and automate collections resulting in significant reductions in outstanding receivables and improved cash flow.

Problems and Complaints

Some of the only complaints I had with Sage HRMS is its speed, there is a very slow upload speed, and uploading multiple documents at one time is pretty much not an option.

When uploading several documents, one right after the next, Sage had a tendency to crash. And not just crash but slow you down for a good amount of time.

Another problem, which also has to do with speed, is when multiple users are on at the same time, delays were experienced and documents were lost after uploading failures occurred.

A suggestion in regards to security would be that individuals with access should be allowed to upload documents freely. However, reviewing and downloading personal info should only be allowed by upper management.

In Conclusion

Sage HRMS is very straightforward and easy to use making it very user friendly even for someone with very little, to no training on the system. It takes minimal effort to distinguish between the different areas in Sage HRMS, including the reporting portion of the software.

The nice thing about Sage HRMS is how user friendly it is. Training isn’t really required due to the ease of use, but it is recommended. There were a couple of times where I ended up completing a process, making it a lot more difficult than it needed to be.

After going over the training tips offered by the developer I found much easier ways to do the same tasks, this is why I recommend taking the time to go through all of the material supplied by the company, just to familiarize yourself with the system when starting out.

The Sales Pitch

What is Sage HRMS?

Sage HRMS is an industry-leading, customizable HRMS solution that helps companies optimize their HR business processes as well as maximize their Return On Employee Investment (ROEI). Developed by HR professionals for HR professionals, Sage HRMS delivers a tightly integrated set of comprehensive features and functionality that increases efficiency and improves productivity at every level in the organization

Features

Payroll Management, Risk Mitigation and Compliance, Talent Management, Paperless HR, Employee Benefits Management, Decision Support, Recruiting and Onboarding

Customers
19,000

Citizens Bank, First Bank, GreenbergFarrow, WinSystems, Nesconset Center for Nursing & Rehabilitation

Tech Information
Service Name
Sage HRMS
Parent Company
Sage
No. of Staff maintaining this service (estimated)
Medium (100-499 people)
Compliance
SAS 70, SSAE 16
Service-level
99%
Support
Telephone, Online, Email, Community
Mobile Devices
Yes, Android App, iPhone App, iPad App
Head Office
USA
Learn More

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Alternatives
See also: HR Management , Recruitment , Small/Medium Business HR , Payroll , Talent Management , Full HR Suite