Review of Ceridian Dayforce

March, 2013

Rating: 4/5

Ceridian Dayforce is a strong option for workforce management. Ceridian have a good history in the industry, and with the acquisition of Dayforce are working to become a leader in the workforce management sphere.

Ceridian Dayforce is a Human Capital Management solution that focuses on workforce management - they cover Payroll, Tax, Benefits, Human Resources, Workforce Management, and Time and Attendance.

Before you choose Ceridian Dayforce, here are the key things you need to know.

First, the Dayforce platform is a good architecture, which is being grown upon by Ceridian. We think that this is a good foundation, which provides a well-integrated system and a solid user-experience. You’ll find the Ceridian Dayforce offering works well as a complete package.

Second, Ceridian’s strength is in workforce management. Their offering works best for medium-to-large companies, with a strong need for scheduling, time and attendance, or with a large number of hourly workers.

Finally, Ceridian suffered a security breach in 2009, where 28,000 people’s SSN and deposit information were compromised by an intruder. They have reached a settlement with the FTC, and have improved their security practices significantly based on ISO27001 (the international standard for Information Security). However, we would like to see Ceridian independently audited or certified against the standard.

The Sales Pitch

Arm your organization with intuitive tools that drive profitability, success and results. Dayforce HCM addresses your human capital management needs in a single, reliable, end-to-end, SaaS application that streamlines and accelerates processes, improves accuracy, enhances efficiencies and drives business results.

One Employee Record - Consolidates all HCM processes One User Experience - A consistent, intuitive interaction for everyone Zero Interfaces - For ease of use, enhanced accessibility and elimination of errors

Features

Payroll, Tax, Benefits, Human Resources, Workforce Management, Time and Attendance

Customers
Not specified

Aeropostale, DAVIDsTEA, Accessible Space, Guaranty, Hoffmaster, Hibbett Sports, Nipro, Guitar Center, YMCA of LA, Longo’s

Tech Information
Service Name
Dayforce HCM
Parent Company
Ceridian
No. of Staff maintaining this service (estimated)
Medium (100-499 people)
Compliance
SOC 1 Type II
Major Outages
2009 - major data breach where an intruder SSN and direct deposit information of 28,000 people from Ceridian systems
Launch Date
2008
Service-level
99.5%
Support
Telephone, Online, Email
Mobile Devices
Yes, Android App, iPhone App
Head Office
Canada
Learn More

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Alternatives
See also: Full HR Suite , Payroll , HR Management , Time and Attendance