Review of ADP Vantage HCM

February, 2013

Rating: 5/5

In a word, ADP Vantage HCM is solid. I’d be happy to do business with ADP - they’re a mature, strong company - with half a million customers, and billions of dollars of revenue. Make sure you look beyond just Vantage, and at the other services ADP provides and they do make a good business partner.

Vantage is a full Human Capital Management suite - it covers HR, benefits, payroll, time and attendance, and talent management. Before you choose Vantage HCM, here are the key things you need to know:

First, Vantage has good mobile support. Vantage has an iPhone app, and also a mobile HTML version which works for Android, Blackberry or other mobile devices. This is a really sensible direction take, we’re happy with it.

Second, ADP have good security practices, and do take security seriously. However, we would like to see some independent security certification such as ISO27001. ADP do provide SAS 70 Level II audit reports, which show they have a good corporate environment.

Third, one of ADP Vantage HCM’s strengths is in its flexibility. As a suite, it is well-integrated. Vantage has strong workflow functionality and is very configurable, making it flexible enough for the vast majority of business needs. ADP is one of the largest companies in the market, and having put their weight behind Vantage it shows.

Finally, I recommend that you don’t just look at features, but think about end-user experience. Vantage HCM is a new service, and we have heard mixed reports about how user-friendly the system is, which I’m sure will improve over time. As with any major software implementation, make sure you interview reference sites, and trial the Vantage HCM user experience for yourself.

If you are considering Vantage HCM, I recommend you look at our comparison of full Human Capital Management Suites.

The Sales Pitch

ADP Vantage HCM gives you the most comprehensive set of human capital management capabilities available today, with a single solution that unites the five major areas of HCM: human resource management, benefits administration, payroll services, time and labor, and talent management. With HCM-related data, applications and processes can be better aligned with business strategy. As a result, you’ll be able to meet strategic goals and improve business outcomes.

Features

HR Management, Benefits, Payroll, Time and Attendance, Talent Management, Recruitment, Succession Planning, Staffing Strategy, Performance Management

Customers
Not specified

Not specified

Tech Information
Service Name
Vantage HCM
Parent Company
ADP
No. of Staff maintaining this service (estimated)
Large (500+ people)
Compliance
SAS 70 Type II, EU Safe Harbor
Major Outages
None reported
Launch Date
June 2012
Service-level
Not Disclosed
Support
Telephone, Online, Email
Mobile Devices
Yes, iPhone App, All major devices using HTML5
Head Office
USA
Learn More

Are you interested in ADP Vantage HCM or related products? COMPARE PRICING

Alternatives
See also: Full HR Suite , Time and Attendance , Payroll , Talent Management , HR Management , Recruitment