Review of SuccessFactors BizX

March, 2013

Rating: 5/5

In a word, SuccessFactors is quality. They are a very strong vendor, with an excellent product.

SuccessFactors is a comprehensive Human Capital Management suite, including HR, Talent Management, Compensation, Learning Management, Performance, Recruitment, Development Planning, Workforce Planning and Analytics.

Before you choose SuccessFactors, here are the key things you need to know.

First, SuccessFactors is the market leader. They have a market leading product, a huge share of the market, are on many companies’ shortlist, and often win competitive bids.

Second, SuccessFactors does have great security. While they don’t have ISO 27001 certification, SuccessFactors do comply with a number of other related standards which are roughly equivalent. Compared to other cloud providers, SuccessFactors have particularly strong security separating data between customers.

Third, SuccessFactors have a good track record of delivery, across many different projects. We’ve found other customers have been very pleased with the results.

There was some security information that we weren’t able to get from SuccessFactors without signing an NDA (meaning we couldn’t post the review details here). As with any I recommend you get an independent assessment of SuccessFactors, to confirm it is right for you.

The Sales Pitch

SuccessFactors BizX Suite connects your people strategy to your business strategy.

It’s not enough simply to drive efficiency throughout Human Resources. You’ve got to drive it through your entire employee population. You’ve got to connect your people strategy to the business strategy to drive the business results your organization needs.

You need more than a complete talent management suite. You need actionable analytics: analytics embedded with key business data, benchmarks, and best practices. You need a next-generation core HR system that ties it all together. You need a platform that makes it social and mobile ‘ in the cloud. And, you need it now. No integration needed. No hardware needed. No hassle. No fuss. You need it ready to go, straight out of the box.

SuccessFactors BizX Suite drives real business results by ensuring organizational alignment, optimizing people performance, and building competitive advantages with greater workforce insights.

Features

Compensation, Employee Central, Learning, Performance & Goals, Recruiting, Succession & Development, Workforce Analytics, Workforce Planning, Social

Customers
3500

15000000 users. 20th Century Fox, MARS, Starbucks, Suncor Energy Inc, Pepco Holdings Inc, Tesoro Companies Inc, Allianz SE, Lloyds, Capital One, Department of Homeland Security, NASA, Department of Transportation, Bausch & Lomb Incorporated, Clarian Health, Medstar Health, McAfee, Adobe, Samsung Telecommunications AMerica, SanDisck Corporation, Comcast, The Texas A&M University Sytem, Kaplan Inc, Astra Zeneca, Bayer Corporation, Roche Farma S.A., Benjamin Moore & Company, Technip, DIebold, Kiva Microfunds, Planned Parenthood, Estee Lauder, FedEx Kinko’s, Gap Inc, American Airlines Inc, Surrex

Tech Information
Service Name
Success Factors BizX
Parent Company
SAP
No. of Staff maintaining this service (estimated)
Large (500+ people)
Compliance
SSAE 16 SOC 2, EU Safe Harbor
Major Outages
None reported
Launch Date
2001
Service-level
99%
Support
Telephone, Online, Email, Community
Mobile Devices
Yes, Android App, iPhone App, iPad App, BlackBerry App
Head Office
USA
Learn More

Are you interested in SuccessFactors BizX or related products? GET PRICING OR GET DEMO

Alternatives
See also: Full HR Suite , Payroll , Talent Management , HR Management , Recruitment