Review of Ultimate Software

February, 2013

Rating: 5/5

Ultimate Software are clearly a strong vendor with their heart in the right place. I really like them - they’ve got a good product, they focus on doing the right thing by customers, and they have proven good security.

UltiPro Enterprise is a full HR suite - they cover Payroll (at least in North America), HR and talent management.

Before you choose UltiPro Enterprise, here are the key things you need to know

First, a North American focus. Especially when it comes to Payroll, Ultimate Software really focus on the North American market… UltiPro is less well-known in the rest of the world, which is a real shame because they produce good software.

Second, we’ve heard good things about how UltiPro is easy-to-use, and all of the pieces work well together. You’ll probably want to implement it as a whole package, and not just module-by-module, like you would with some other competitors software.

Third, good quality security, that meets standards. UltiPro meet ISO27001 - my favourite standard, and the international standard for Information Security. This is really something to look for, and not many vendors meet it.

Fourth, service levels are good - and UltiPro target 99.9% uptime, which is one of the best in the industry. Support is available 24x7, and they engage with customers online really well. I’m happy - because this is really important.

UltiPro is a great solution, that deserves to be popular. They fit a niche pretty well - so if you’re 1,000-5,000 staff, based in the US or Canada, and you want an entire HR suite all at once, UltiPro should definitely be on your shortlist.

The Sales Pitch

UltiPro Enterprise is a comprehensive people management cloud solution for businesses with more than 1,000 employees. UltiPro unites all aspects of HR, payroll, and talent management in one all-inclusive Software-as-a-Service solution that delivers serious business benefits for your organization and the most human capital management (HCM) functionality available for the greatest value today.

Features

HR, Payroll, Benefits Administration, Open Enrollment and Life Events, Time, Attendance, and Scheduling, Payroll Administration, Tax Management, Reporting, Workforce Analytics, Business Intelligence, Recruiting, Onboarding, Career Development, Performance Management and Succession Management

Customers
2500

Adobe, Alfa Laval, American Fidelity Assurance, Amerisure Mutual Insurance, Baltimore Life Companies,Berkeley College,BirminghamWater Works, Chicago Cubs, Concord Hospitality, CORT Business Services, Dungarvin, HOLT CAT, Mercy Memorial Hospital System, Nikon Inc, MLB Network, Revlon Inc, SCF Arizona, Seattle Biomedical REsearch Institute, Space Coast Credit Union, Spirit Mountain Casino, SUBWAY

Tech Information
Service Name
UltiPro Enterprise
Parent Company
Ultimate Software
No. of Staff maintaining this service (estimated)
Large (500+ people)
Compliance
ISO27001, EU Safe Harbor, SOC 1 SSAE Type II
Major Outages
None reported
Launch Date
Unknown
Service-level
99.9%
Support
Telephone, Online, Email, 24x7
Mobile Devices
All major devices using HTML5
Head Office
USA
Learn More

Are you interested in Ultimate Software or related products? GET PRICING OR GET DEMO

Alternatives
See also: Full HR Suite , Recruitment , Talent Management , Time and Attendance , Payroll , HR Management