ADP Workforce Now review by Inspector Jones

Workforce Now is a good choice for an HR suite. ADP is one of the big companies in the industry, with an enormous list of customers, and over 60 years experience.

ADP Workforce Now covers all of the basics of an HR suite - payroll, benefits, HR administration, time and attendance, recruitment and performance.

Before you choose Workforce Now, here are the key things you need to know

First, market segment: Workforce Now best for companies under about 1000 employees. For a smaller business HR suite, the features are very good. The inclusion of recruitment and talent management, as well as payroll, benefits, HR administration, time and attendance mean that it’s a pretty comprehensive offering.

Second, ADP have good security practices, and do take security seriously. They do provide SAS 70 Level II audit reports, which shows they have a good corporate environment. In the future, I would like to see some independent certification of security, like ISO27001.

Third, good mobile support. Workforce Now has iPhone app, and also mobile HTML which works for Android, Blackberry, and other mobile devices. This is a really sensible direction take, we’re happy with it.

Finally, the user experience is so important. Some people have reported difficulty in using Workforce Now. Like with any major software change, I recommend that you speak to reference sites, put a training program in place, and have a good look at a trial of the user experience.